CodeShooter FAQs

If the CodeShooter does not appear on the app when plugged into the vehicle, follow these steps:

• Disconnect CodeShooter from the vehicle.
• Plug CodeShooter into an external power source (e.g., a phone charger) using the USB port.
• Open the app and see if it finds CodeShooter.
• If the app finds the device, connect to it.
• Once connected, close the app, remove the device from the power supply, go back to the vehicle, and start the process over.

To data log, follow these steps:

• Ensure data logging is activated: create a support ticket with your CodeShooter serial number.
• Use the original EVP CodeShooter app.
• Perform a firmware update if needed by connecting CodeShooter to an external power supply (e.g., a phone charger) and connecting with the original EVP CodeShooter app.
• Connect CodeShooter to the vehicle diagnostic port, start the vehicle, and connect to CodeShooter with the app.
• Be sure you are in range of Wi-Fi before starting the data log, then proceed with data-logging.
• Drive the vehicle and duplicate the symptom(s).
• Get back within range of Wi-Fi, then save the data log - this automatically uploads it to our servers for review.
• Create a support ticket to have our in-house tech department review the data and concerns.

If the ECU is bricked:

• Create a support ticket and say the ECU is bricked.
• Someone in CodeShooter support will manually put the CodeShooter into a forced recovery, which will flash the ECU back to stock and un-brick it.

Note: Users on the original EVP CodeShooter app can do this without being ready to connect to the machine. Users on the 2.0 app will need to be ready to perform the recovery, as it times out within a few minutes.

If CodeShooter shows "Unfabricated" or the light is blinking any variation of purple and won't connect:

• Use the recovery tool program link.
• Read through the instructions and follow the steps to recover CodeShooter.

Note: The computer must be running Windows 11 or newer, and a USB-C cable with data transfer capability is required, or CodeShooter will not communicate with the program. If there is no green progress bar moving across the top of the text box, a security setting is preventing the program from working. Worst case, CodeShooter flashing devices can be sent in for recovery at no charge except shipping to us - we cover return shipping in these situations.

If you get an error code 831, create a support ticket, as there is an issue allowing the ECU to communicate with the CodeShooter.