Orders are processed within 1-2 business day(s) excluding weekends and public holidays. Once the item has been handed to the delivery carrier, a tracking number will be sent to the customer. Please note that all online orders placed Monday-Thursday may take up to 24 hours to process and ship. Orders placed on Fridays typically ship the following Monday.

UPS does not deliver Next Day Air shipments to all locations on Saturday. Please check with your local UPS carrier to confirm Saturday delivery. If you need an order expedited and shipped same-day, please call 715-247-3862 to ensure on-time delivery. In no instance will EVP refund shipping costs due to carrier delays.

International Customers: International customers are responsible for paying any duties, taxes, and fees associated with importing goods into their country. These fees are separate from the shipping cost and are usually referred to as import duties. These fees are determined by the customs authorities of the destination country and are based on factors like the value of the goods, their classification, and the country of origin.